PRIVACY POLICY

Kelli’s cares about personal data and how information is used on the Internet. By using our site, you are agreeing to our policy.

Collecting Information

Kelli’s collects information in the following manner:

Online Orders: We will need certain information including name, billing and shipping addresses, phone numbers, and email addresses to complete your online order and provide the best possible service.
Email Marketing List: You can subscribe to receive our marketing emails at any time. To join our email marketing list, you will be asked to supply an email address.

Your Options

We recognize that you want options in how your personal information is used and shared. We currently offering the following choices and options:

Viewing your personal information: You can access your name, email address, billing address, shipping address, payment methods, and order history by logging into your account. Any personal information we receive will NEVER be shared with third parties under any circumstances.
Email options: You can opt out of marketing emails anytime by following the unsubscribe process included in the marketing email you receive. You can also request to opt out of marketing emails by contacting us at [email protected]. If you opt out of marketing emails, you may still receive transactional emails from us (such as order confirmation emails, invoice emails, packing slip emails). Any email addresses we receive will NEVER be shared with third parties under any circumstances.
Direct mail options: You may opt out of receiving catalogs and other direct mail marketing materials by contacting us at 972-759-7000 or [email protected]. Any mailing addresses we receive will NEVER be shared with third parties under any circumstances.
Telephone options: You may opt out of receiving text messages by texting "STOP" at the end of any message you receive, or by contacting us at [email protected]. Any phone numbers and SMS opt-in consent information we receive will NEVER be shared with third parties under any circumstances.

Mobile Terms of Service

The Kelli's mobile message service (the "Service") is operated by Kelli's (“Kelli's”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Kelli’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Kelli's through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Promotional messages may include promotions, specials, other marketing offers (e.g., cart reminders), and employee updates.

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Kelli's. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Kelli's mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, reply HELP or email [email protected].

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.

Protecting Your Information

Kelli’s will NEVER sell or disclose your identity or personal information to any third party.

Kelli’s uses the most sophisticated technology to encrypt the information we transmit and store. We use Secure Socket Layer (SSL) technology to accomplish this. While Kelli’s rarely links to outside sites and NEVER shares customer information, please be advised that those sites will have their own privacy policy.

Cookies

A cookie is a small file, which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow webs applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We may set and use cookies to identify which pages are being used. This helps us analyze data about our web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but can usually modify your browser settings to decline cookies if you prefer. This may prevent you from taking full advantage of the website.